Straight Answers, No Guesswork
The same handful of questions come up on every enquiry, whatever the event. Here's everything in one place. It covers where Tim works, how he's insured and vetted, how QR song requests work, and how payments are handled.
Where Do You Cover?
Mobile Disco Network provides DJ entertainment across four counties: Norfolk, Suffolk, Cambridgeshire and Lincolnshire. That includes Norwich, Ipswich, Cambridge, Peterborough, King's Lynn, and the towns and venues around them.
How Does The Live QR Code Guest Request System Work?
Our popular interactive packages show a secure QR code for your guests. Scan the code and enter your name, the artist and song title, and any dedication or message. It's sent straight to Tim's touch-screen console in real time. Tim's DJ software has a built-in profanity filter that cuts swearing from tracks, not just requests. Even chart hits stay family-friendly. Prefer to message ahead of the day? You can also send requests via WhatsApp before your event.
Are You Insured, Vetted, And DBS Checked?
Yes, across the board. Mobile Disco Network carries £10 million Public Liability Insurance (PLI), and all equipment has annual Portable Appliance Testing (PAT). Tim holds an Enhanced DBS check and is Norfolk's only Trading Standards Approved DJ. Every booking has a formal written contract. Certificates for all of these download instantly from your client portal, ready for your venue coordinator or event organiser.
How Do I Secure My Date And Make Payments?
Check live date availability on the website and book online. Pay securely via Stripe, debit/credit card or BACS transfer. Interest-free monthly instalment plans can spread the cost. Once you're booked, your client portal gives you instant access to PLI and PAT certificates and professional invoices with receipts. You can also submit your playlist there. See how the full enquiry-to-booking process works.
Will Tim Really Be There On The Day?
Yes. Tim personally performs every booking, and he has never missed one. No agency substitutes or subcontracted DJs are ever sent in his place.
Still Have A Question?
Leave a quick voice message and Tim will call you back — usually within a few hours.
Leave A Voice Message →Support & Help Desk
Expert Support When You Need It Most
I'm here to help, with expert guidance for your mobile disco hire. I'm Norfolk's only Trading Standards Approved DJ, vetted by the Norfolk County Council Trusted Trader scheme. I'm also an active member of both the Chamber of Trade and the NADJ.
Screen-Reader Friendly Enquiry Form
Using a screen reader or other aid? Please use this form to reach Tim. Each field has a proper label and works fully with a keyboard and screen reader.
DJ Hire Support Questions
What areas and counties do you cover?
Mobile Disco Network provides DJ entertainment across four counties: Norfolk, Suffolk, Cambridgeshire and Lincolnshire. That includes Norwich, Ipswich, Cambridge, Peterborough, King's Lynn, and the towns and venues around them.
How does the live QR code guest request system work?
Our popular interactive packages show a secure QR code for your guests. Scan the code and enter your name, the artist and song title, and any dedication or message. It's sent straight to Tim's touch-screen console in real time. Tim's DJ software has a built-in profanity filter that cuts swearing from tracks, not just requests. Even chart hits stay family-friendly.
How do I secure my date and make payments?
Check live date availability on the website and book online. Pay securely via Stripe, debit/credit card or BACS transfer. Interest-free monthly instalment plans can spread the cost.
Are you insured, vetted, and DBS checked? See all general FAQs →
What to Have Ready When You Ask for Help
Most questions can be answered in one reply if a few details come with them. Here's what's worth gathering before you call, send a message or fill in the form.
The basics of your event
Have your date, the venue name and town, and rough start and finish times to hand, even if some are provisional. Add a rough guest count and the age mix. A room of grandparents and young children needs a different approach from a twenty-first. If the date isn't fixed yet, give two or three options. Mention anything unusual early, such as an outdoor setting, a surprise party or a very tight setup window. These affect what can be offered.
What your venue needs to see
Many venues ask suppliers for proof of public liability insurance and electrical testing. Some have their own rules on access times, sound limiters or curfews. Ask your venue coordinator for any supplier guidelines and pass them on when you book. Find out where the entertainment sets up, how far that is from parking, and whether there are stairs or a lift. Knowing this in advance avoids a rushed conversation on the day, and the paperwork can be shared ahead of time.
Music and requests
You don't need a full playlist straight away. It helps to know a few must-play songs and anything you definitely want avoided. If there are first dances, special announcements or a surprise moment planned, note the timing. Think about who might want to request songs on the night, and who'd rather send theirs beforehand. If the event is family-friendly, say so. Then music choices and edits can be planned with that in mind.
Picking the quickest way to ask
For a general question, the FAQ knowledge base may answer it straight away. For something specific to your date, a phone call or voice message is often fastest. It lets you explain the details in your own words. Already booked? Log in to your account for documents, invoices and playlist forms rather than waiting for an email. If you use assistive technology, the screen-reader friendly form on this page works with a keyboard and screen reader.
From Tim
A word from Tim Daymond
Every question that comes in reaches me, not a call centre, because I'm the one who'll be at your event. I've been a DJ since 1976 and I hold Norfolk County Council Trading Standards Trusted Trader approval. I'm used to venues asking for paperwork. Your PLI and PAT certificates download from your client portal whenever you need them. Not sure where to start? Leave a voice message or book a free 15-minute consultation, and I'll talk it through with you. I usually reply within a few hours.
DJ since 1976. Running Mobile Disco Network since 2013. Norfolk County Council Trading Standards Trusted Trader. NADJ member.
Check your date →Useful next
- Full list of frequently asked questionsMore detailed answers on music, timings and bookings.
- Contact details and enquiry optionsPhone, email and voice message in one place.
- Awards and verified accreditationsSee the credentials behind the Trusted Trader approval and memberships.
- What previous clients have saidReal feedback to read before you book.
- Supplier booking timeline plannerShows when to book each supplier so nothing is left too late.
- Accessibility features on this websiteExplains the toolkit, translation and read-aloud options.
DJ Booking Help: The Key Facts
- DJ booking help on coverage: Tim covers Norfolk, Suffolk, Cambridgeshire and Lincolnshire.
- DJ booking help on payments: your date is held once the deposit is paid, and the balance can be spread.
- DJ booking help on safety: Tim is Trading Standards Approved, DBS checked and insured.
- Need more DJ booking help? Call 01760 722283 or email info@mobiledisconetwork.com.